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Forums > MicroCharts for Excel > Error message at start/boot
 
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marples
Registered: 05/18/08
Posts: 5

    10/29/09 at 09:58 AM
  Reply with quote#1

Error message on boot up

Excel UI initialization does not work properly.
Save all workbooks and contact Microchart support

Environment
WinXP SP3
Office 2003

No workbooks are open, of course, because this error occurs (persistently and consistently and in every instance of start or restart) on boot or start up.  I cannot capture the screen because my screen capture program has not started when the message appears.  Very frustrating.  Advice/suggestions/fix much appreciated.
AndreasFlockermann
Moderator
Registered: 12/19/06
Posts: 227

    10/29/09 at 10:17 AM
  Reply with quote#2

Can you try to uninstall MicroCarts and to install the latest version?
http://www.bonavistasystems.com/Download2/MicroChartsSetup.zip

Kind Regrads

Andreas

AndreasFlockermann
Moderator
Registered: 12/19/06
Posts: 227

    10/29/09 at 10:21 AM
  Reply with quote#3

One thing: Do you run Excel on each startup of Excel?

Andreas

marples
Registered: 05/18/08
Posts: 5

    10/29/09 at 01:26 PM
  Reply with quote#4

Quote:
Originally Posted by AndreasFlockermann
One thing: Do you run Excel on each startup of Excel?

Andreas


Andreas, Excel does not start by default at system boot.
I do, however, get the UI error message at every system boot.

I'll try to uninstall/reinstall and will report back.

Thanks for the response.
AndreasFlockermann
Moderator
Registered: 12/19/06
Posts: 227

    11/03/09 at 08:17 AM
  Reply with quote#5

Quote:
Andreas, Excel does not start by default at system boot.

Either Excel or WOrd starts at system startup, otherwise you would not get the error message (MicroCharts is an Office Addin). Can you chach why Excel or Word start at system startup?

Andreas

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