Evangelina,

It is possible that the MicroCharts Add-In is disabled.

To re-enable an add-in that has been hard disabled by Excel 2007, PowerPoint 2007, or Word 2007

1.      In the application, click the Microsoft Office Button.

2.      Click the <ApplicationName> Options button.

3.      In the categories pane, click Add-ins.

4.      In the details pane, locate the add-in in the Disabled Application Add-ins list.  The Name column specifies the name of the assembly, and the Location column specifies the full path of the application manifest.

5.      In the Manage box, click Disabled Items, and then click Go.

6.      Select the add-in and click Enable.

7.      Click Close.

To re-enable an add-in that has been soft disabled by Excel, PowerPoint, or Word

1.      In the application, click the Microsoft Office Button.

2.      Click the <ApplicationName> Options button.

3.      In the categories pane, click Add-ins.

4.      In the details pane, locate the add-in in the Inactive Application Add-ins list.  The Name column specifies the name of the assembly, and the Location column specifies the full path of the application manifest.

5.      In the Manage box, click COM Add-ins, and then click Go.

6.      In the COM Add-Ins dialog box, select the check box next to the disabled add-in.

7.      Click OK.

Kind Regards,

Andreas Lipphardt | BonaVista Systems
Schuchard-Strasse 4 | D-64283-Darmstadt | Germany
Phone +49-6151-1366134 | Mail alipphardt@microcharts.net